Terms & Conditions

These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your use of the services and products provided by Veritech Managed Services (Pty) Ltd. (“we”, “our”, “us”), a company registered in South Africa. By accessing or using our website, services, and products, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our services.

1. Acceptance of Terms
By accessing or using any of the services or products provided by Veritech Managed Services (Pty) Ltd., you agree to be bound by these Terms and any amendments or updates that may occur from time to time. If you do not agree to these Terms, please do not use our services.

2. Services Provided
Veritech Managed Services (Pty) Ltd. provides a range of IT services and solutions including but not limited to:

  • Managed IT services
  • Cloud solutions and services
  • Cybersecurity services
  • IT consulting
  • Software solutions and development
  • IT infrastructure management
  • Data management and recovery

We reserve the right to modify, suspend, or discontinue any of the services at our sole discretion.

3. Client Obligations
As a client, you agree to:

  • Provide accurate and complete information to enable us to deliver our services effectively.
  • Not use our services for any illegal, harmful, or unauthorized purpose.
  • Comply with all applicable laws, regulations, and guidelines in connection with the use of our services.
  • You are responsible for ensuring that any data, content, or information you provide does not infringe on any third-party rights or laws.

4. Pricing and Payments
All services are provided at the agreed-upon prices as outlined in the service agreement or invoice. Payment for services is due as per the terms specified in the agreement or invoice, unless otherwise agreed in writing.

Late payments may be subject to penalties, including interest charges at the maximum legal rate in South Africa. If payments are not made within the agreed period, we reserve the right to suspend or terminate services until payment is received.

5. Confidentiality
We take the privacy and confidentiality of your information seriously. We will not disclose any confidential information that you provide to us to any third party without your consent, unless required by law or as necessary to provide our services.

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of the service relationship.

6. Data Protection
We comply with the Protection of Personal Information Act (POPIA) of South Africa. By using our services, you agree to our collection, use, and processing of your personal data as described in our Privacy Policy, which is available on our website.

7. Intellectual Property
All intellectual property, including copyrights, trademarks, and patents, associated with our services, products, and website are owned by Veritech Managed Services (Pty) Ltd. or its licensors. You agree not to reproduce, distribute, or use any of our intellectual property without prior written consent.

8. Liability
Veritech Managed Services (Pty) Ltd. will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including but not limited to loss of data, profits, or business interruption, even if we have been advised of the possibility of such damages.

We do not guarantee that our services will be uninterrupted or error-free. We will take reasonable steps to provide the services efficiently but are not responsible for any service failures beyond our control.

9. Termination
Either party may terminate the service agreement at any time by providing written notice. In the event of termination, all outstanding payments for services rendered up to the termination date will be due immediately.

We reserve the right to terminate or suspend services if you breach these Terms or engage in illegal or unauthorized activities.

10. Force Majeure
We will not be held liable for any delay or failure in performance of our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war, terrorism, technical failures, or governmental actions.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms shall be resolved in the courts of South Africa.

12. Indemnity
You agree to indemnify and hold Veritech Managed Services (Pty) Ltd. harmless from any claims, damages, or liabilities arising from your use of our services, including any violation of these Terms, infringement of third-party rights, or unlawful activity.

13. Amendments to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and the updated Terms will take effect upon publication. By continuing to use our services, you agree to be bound by the revised Terms.

14. Contact Information
For any questions or concerns regarding these Terms, please contact us at:

Veritech Managed Services (Pty) Ltd.
Email: info@veritechms.co.za
Phone: +27 11 064 5600 (8am to 4:30pm SAST weekdays)
Address: Block A, Corner of Cedar Road and 3rd Street, Broadacres, Sandton, Gauteng, South Africa, 2021

Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.